For this assignment, you serve as a business analyst for a company (real or fictitious) in an industry of your choice. Develop a high-level summary of the case. In addition to the high-level summary of the case, your paper should include the following:
How could the change management be handled differently at Zensar?
How successful was the implementation of the new technologies?
How did the technologies improve economic performance within and outside the organization?
Include an introduction, conclusion, and references page.Include at least five scholarly or peer-reviewed articles. Please follow APA format and your paper should be at least 4 pages in length.
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